FAQ

Automation

I don’t understand much about all this, how do I start?

No worries! Simply give us a call, and our team will be happy to provide you with detailed explanations and assist you in getting started.

Can my existing home be automated?

Yes! Our solutions are specifically engineered to automate both new and existing homes seamlessly, eliminating the need for any rewiring or reconfiguration.

Does it involve any rewiring?

Absolutely! Our products are designed to be fully compatible with your existing switchboard, eliminating the need for any rewiring. You can enjoy the benefits of our solutions without the hassle of making any changes to your current electrical setup.

How long does it take for installation?

The installation process for each device typically takes about 15 minutes. When setting up a standard 3 BHK (bedroom, hall, and kitchen), the complete installation usually requires approximately 2-3 hours.

Will automating my home save energy and reduce utility bills?

Absolutely! Home automation optimizes energy usage and can lead to significant savings on utility bills.

Can I control the automation system remotely when I'm away from home?

Yes, you can! Our system allows remote control through a smartphone app, giving you access to your smart home from anywhere.

What happens if there's a power outage?

During a power outage, you can continue using the normal switches. Once the power is restored, the devices will automatically reconnect to the internet.

Technical

What type of network does the device support?

The device requires a 2.4 GHz WiFi connection with sufficient strength

How many users can connect to the device?

There is no restriction or limit on the number of users who can access a single device. Our system allows for multiple users to seamlessly connect and control the smart home devices without any constraints.

Is the connection secure?

Our connection is highly secure, thanks to the renowned IoT platform we use. You can trust in the protection and reliability of our services.

Are the devices compatible with both Android and iOS?

Yes, our devices are compatible with both Android and iOS platforms.

Do the devices support voice commands in multiple languages?

Yes, our devices can respond to voice commands in various languages for user convenience.

product

What type of product is it and where will it be installed?

We offer three main products to enhance your smart home experience. Firstly, a compact pocket-sized device discreetly placed behind your existing switchboards, transforming them into smart switches. Secondly, an elegant device designed to effortlessly control all your IR-based devices like TVs, ACs, and more. Lastly, a modish hub that seamlessly connects and integrates all your smart devices together.

How do we connect to the device?

You have the flexibility to connect to our devices through various apps like SmartLife, Alexa, Google Home, and more. If you encounter any issues, feel free to reach out to us via phone call for assistance.

How do we control it through voice?

Our devices can seamlessly connect to popular voice assistants such as Alexa and Google Home, allowing you to enjoy the convenience of voice control through your phone or compatible speakers/devices. If you encounter any issues, please don’t hesitate to contact us for prompt assistance.

Do you offer warranty?

Certainly! We provide a comprehensive two-year warranty for our products.

Can I add more smart devices to my existing setup in the future?

Absolutely! Our system is expandable, allowing you to add more smart devices as needed.

Are your products certified and compliant with safety standards?

Yes, all our products are certified and comply with the necessary safety standards.

Can I create customized scenes to control multiple devices simultaneously?

Absolutely! Our system allows you to create personalized scenes to control multiple devices with a single command.

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